ENTRY Access Control is an access management application developed by Minerva Technologies for residential communities, private neighborhoods, buildings, condominiums, and similar properties.
This Privacy Policy explains how we collect, use, store, share, and protect information when residents, guards, administrators, or other authorized users use ENTRY Access Control.
1. Information We Collect
ENTRY may collect and process the following information:
Account information
- Full name
- Email address
- Phone number
- Username
- User role
- Assigned residence, house, unit, building, or community
Access control information
- Visitor names
- Vehicle information, such as license plate or vehicle description
- Visit dates and access schedules
- Access type, such as visitor, frequent access, delivery, event, or group access
- Access status and validation records
- Access history and security logs
Camera and image information
- Photos taken or uploaded by the user for access validation, visitor verification, delivery evidence, incident documentation, or security records
Device and notification information
- Device notification tokens used to send access-related push notifications
- Basic technical information needed to operate, secure, and improve the app
2. How We Use Information
We use the information collected through ENTRY to:
- Manage access to residential communities and private properties
- Create and validate visitor passes
- Help guards verify authorized access
- Notify residents, guards, and administrators about access-related events
- Maintain access history and security records
- Support account management and user authentication
- Improve the reliability, security, and functionality of the service
3. Camera Permission
ENTRY may request access to the device camera.
The camera is used only when the user chooses to capture an image for access-related features, such as visitor validation, delivery evidence, incident documentation, or security records.
ENTRY does not use the camera in the background and does not access the camera without user action.
4. Push Notifications
ENTRY may send push notifications related to access activity, visitor approvals, guard actions, community messages, security alerts, or account-related events.
Users may manage notification permissions through their device settings.
5. Data Sharing
We do not sell personal information.
- Information may be processed by trusted service providers that help us operate ENTRY, such as cloud hosting, authentication, database, email delivery, analytics, or push notification services.
- Information may also be accessible to authorized community administrators, guards, or property management personnel when necessary to operate the access control service.
6. Data Retention
Account information, access records, images, and security logs may be retained for as long as necessary to provide the service, comply with operational requirements, maintain security records, or meet legal obligations.
Retention periods may vary depending on the rules or requirements of each community or organization using ENTRY.
7. Data Security
We use reasonable technical and organizational measures to protect information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no digital system can guarantee absolute security.
8. Account and Data Deletion Requests
Users may request access, correction, or deletion of their personal information, subject to applicable legal, operational, and security requirements.
Some access history, security records, or audit logs may need to be retained when required for safety, compliance, fraud prevention, dispute resolution, or property management purposes.
To request account or data deletion, users may contact us using the contact information listed below.
9. Children
ENTRY is intended for use by residents, guards, administrators, and authorized users of residential communities or private properties.
The app is not intended for children under 13 years of age.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Last updated date.
11. Contact Us
If you have questions about this Privacy Policy or how your information is handled, you may contact us at:
Minerva Technologies
Email: rodchacg@gmail.com